Shipping & Delivery
- Orders are packed with care — glass bottles are wrapped individually and secured to arrive in perfect condition.
- Shipping fees are calculated at checkout based on your selected governorate.
- Delivery covers all governorates across Egypt, with timeframes shown before you confirm your order.
- We ship on business days, and you'll receive tracking details once your order is on its way. Learn more about our shipping and delivery terms.
Returns & Exchange
- We offer a full refund or free replacement for any item that arrives damaged, incorrect, defective, or with a broken seal.
- To claim this, simply contact us within 48 hours of delivery with a photograph of the issue.
- Unopened products may be returned within 7 days of delivery, with the original seal and packaging intact.
- Opened or partially used products are not eligible for return unless they are defective. Learn more about our returns and exchange terms.